Sarah Ouarbya Partner - Risk and Regulatory Consulting

Sarah is a partner in our Risk and Regulatory Consulting practice and Global Head of Regulatory Compliance. She provides advice on governance, risk, regulatory and compliance matters to a wide portfolio of clients in the Financial Services sector.

Experience 

With over 25 years of experience working in the Financial Services sector, Sarah is a proven and highly skilled risk and compliance management specialist. She has successfully helped many of our clients enhance their governance, risk and compliance frameworks across the insurance, banking, and consumer credit sectors.

This work has involved designing and implementing governance, risk and compliance frameworks as well as working alongside management to review the customer journey with a particular focus on claims, collections, and complaints. Sarah regularly provides training to boards and senior managers on regulatory topics and supports new firms to the market with regulatory applications and authorisations.

Work Highlights 

Sarah has been appointed by the FCA as a skilled person, leading reviews focusing on governance and oversight, application of SM&CR, risk management and areas of conduct risk. This work has provided Sarah with a good insight into how and why governance and oversight can fail within a regulated firm. It has also helped Sarah understand the expectations of the regulators in this area.

Sarah’s work has also included reviews and investigations relating to conflict management, third party risk management, oversight over appointed representatives, claims/complaint management and past business reviews.

Sarah and her team also support insurance companies and third country branches to meet their regulatory obligations in the UK by providing outsourced and co-sourced regulatory compliance support, including Solvency II reporting.

Sarah is a Fellow of the Institute of Chartered Accountants of England & Wales. She speaks regularly at internal and external events on regulatory matters and represents the firm on a number of industry working groups.